Chappell Smith & Associates helps with your insurance needs.

The Hospitality Division of CS&A Insurance has long been recognized as a leading authority in dealing with the insurance and risk management needs of the Hospitality Industry. Today, with more than 1,000 hospitality clients, we have seen a lot of management mistakes and problems that could potentially threaten your business.

Avoidance through management training and the proper handling of awkward and volatile situations is the backbone of the Hospitality Guard program. Our training team meets with our client’s management staff and works to establish a training program unique to their operation. Management training coupled with safety audits and a strong insurance program complete a service package no other insurance firm offers to the restaurant owner.

We take pride in being trusted advisors to all our customers. This trust is obtained through our clear and constant communication throughout the year. To be successful, our Hospitality Guard program requires a commitment between our members and ourselves. We understand it takes the engagement of both parties to establish an effective business relationship.