AVIATION TESTIMONIALS
ALLEN – AZURE FLIGHT SUPPORT
“I do business with CS&A based on 36 years of relationships. CS&A is much more than an agency. They have provided good counsel about best practices in our industry, taught us how aviation insurance works, and helped us develop relationships with key underwriters. The CS&A team have always looked out for our best interest. It’s all about the people you do business with behind the name.”
GARNEY
“When the tornado wiped out my TBM 900 in Nashville in March 2020, CS&A helped resolve the claim (total loss) quickly and easily. I now have insurance through CS&A on my TBM 940 as well as my boats, cars, and homes. They work hard to find the best insurance solutions for me to cover all my needs.”
BRIANNA – SYNERGY FLIGHT CENTER
“The team at CS&A have been instrumental in building our business. Their dedication to our growth is demonstrated through their extensive research in the market to best serve our needs, continued transparency, communication, and patience as both parties work through what works best for our business model in the aviation industry. I have no doubt that they serve each and every one of their partners with the same intentional care. It has been a pleasure working with them for the past five years.”
JOE
“CS&A takes the time to know you and your business needs. Their knowledge allowed them to advocate for me with the underwriters and source a very competitive policy. The personal relationship is phenomenal. We love knowing that we can call CS&A and they will figure out a right-sized approach to our requests. No problem is too big or small.”
CARMEN – PLANE TRAVEL AIR
“The reason we choose to do business with CS&A insurance is because of the personal relationship. They listen to our needs and get back to us in a timely manner. They understand that in Aviation time is of the essence. They are focused on getting our issues resolved and help us in any way they can. We highly recommend doing business with them.”
JOE – DBL AVIATION
“We have done business with CS&A for many years. We have found them to be very responsive and they work hard to meet our needs at reasonable prices. Their people will go out of their way to try to meet your every request. We have a number of clients, some with very specific needs. CS&A always tries to accommodate our special requests.”
GREG – UNITED BUILT HOMES
“CS&A does a great job of helping us navigate the aviation insurance market. When we transitioned from a piston twin to the TBM, we knew the insurance market was challenging for single engine turboprops. CS&A did a great job of finding a good fit for us and was able to secure a higher liability limit than we initially anticipated.”
BRIAN
“My experience with CS&A (Chappell, Smith & Associates) has been exceptional. Making the transition from a piston to a turbine plane can be very difficult in many ways, one of which is insurance. CS&A took to the time to understand my needs and then delivered the best solution that worked for me. I appreciate the personal relationship that I have with CS&A and rest easy knowing that the protection of me, my family and our plane are in good hands!”
TOM
“I own three Aerostars. Lucky for me I was introduced to CS&A (Chappell, Smith & Associates) through the Aerostar Owners Association. All my Aerostars from inception have been insured by CS&A Insurance. Through CS&A’s acute knowledge of the industry, specifically Aerostars, they were able to tailor insurance coverage to each of my aircraft including needs specific to myself, my company and family. I need a company I can develop a long-term personal relationship with given the complexity of the products involved and the ever-changing industry. CS&A has consistently been there and has met my insurance needs beyond measure.”
JOEL - JULIET DELTA AVIATION
“In aviation, trust is of the utmost importance. I trust CS&A (Chappell, Smith & Associates) with all my insurance needs and questions. They have the service and personalization of a small business, with the capability and support of a large company. They take the stress away from me, so I can focus on my business, saving me time and money. There are many insurance brokers out there, but, there are few companies like CS&A Insurance.”
MARC - FINE AIRCRAFT
“CS&A (Chappell, Smith & Associates) has exceeded our expectations at Fine Aircraft Management. They understand the complexities with Aviation Insurance and have gone out of their way to make sure we get the specialized policies needed. We have been working with CS&A for almost 10 years and highly recommend them for all your insurance needs.”
JAMES - CRYSTAL AERO GROUP
“There are many types of aviation insurance brokerage firms who can get the flight school insured, the claim processed, and maintain a healthy relationship between the customer and the carrier. However, there are very few who shoulder the role as a true team member alongside the customer like CS&A Insurance. We are very grateful of their efforts and professionalism as well as enjoy the friendship upon where trusts and integrity are squarely placed.”