COMMERCIAL TESTIMONIALS

VICKI

“CS&A Insurance came highly recommended from a fellow Little Caesars franchisee that we respect a great deal. As we got to know CS&A more, we understood why they had been recommended so highly, and why they are different from insurance companies we had worked with in the past. Communication and trust are what set CS&A apart and are the aspects that are most important to us. Neither of those can be there without a strong personal relationship, which we have.”

MIDSOUTH CONSTRUCTION

“We highly recommend CS&A to anyone looking for exceptional insurance products from a company that always provides personal customer service. At CS&A we feel like they truly want to know us and what makes our business unique.”

ROBBIE

“I have been doing business with CS&A Insurance for over 13 years. They insure all 7 of our restaurants. They have been very helpful in guiding us through the differences of the coverages that we need for each area. CS&A Insurance is, quite simply, THE BEST.”   

KRAFT CPA’S

“The CS&A team members, at every level, have consistently made it seem like their own personal mission was to exceed my expectations. I always know whom to call with a particular question, and that person knows me, has my file handy, and gives me a prompt, courteous and knowledgeable response. I always prefer to work with someone I know and can trust. There is nothing more important to the success of a business relationship than trust, and I have absolute confidence in the folks at CS&A.”

DOUG AND GRANT

“Shortly after choosing CS&A we had a challenging employee termination issue. CS&A helped us navigate preparing documentation with the provider, provided insights our attorney had missed, and went to bat for us with the provider. It’s great to work with people who view the relationship as a partnership and not just a sales opportunity.”

LISA

“I highly recommend the services of CS&A Insurance. They have been working with our company for the past 6 years. Their expertise in the insurance industry combined with the knowledge of the restaurant business has helped our organization tremendously. They have been successful in placing our insurance with established companies while providing more comprehensive coverage at a competitive price.”

PATRICK

“One of our Little Caesars stores had a fire in early 2018. The interior of the space was destroyed, and the restaurant was a total loss. It was a very difficult time, and the CS&A team was there with us every step of the way. The time and commitment they made to resolve the situation fairly and appropriately was incredible, and we were more than satisfied with the outcome. It really meant a lot to us. We couldn’t recommend CS&A and their team higher!”

MILES AUTO SPA

“We have been doing business with CS&A for 6 years and we have multiple retail locations. They understand our business because they take the time to sit down and listen to us about our business and then make the right recommendations to meet our needs. Having met the entire Executive Team we feel very comfortable saying you will not find a more honorable organization anywhere.”

SUNNY

“We chose CS&A Insurance simply because they had a totally different approach than our previous insurance company. They have a real interest in our day-to-day business and how to improve upon what we are doing year in and year out as a company.”

SHALIN, IRFAAN and FAISAL

“CS&A Insurance has been instrumental in helping us be successful owners/operators. They helped us acquire excellent rates, proper insurance coverage, and has been there with timely answers to questions that we need answers for. We would recommend CS&A to any one of our fellow franchise owners.”

WALLIN DRILLING

“CS&A is always professional and always keeps their word. Everyone is busy these days and it is important to have an insurance company to depend on. CS&A is always there when you need them!”

MIKE AND PENNY

“Our experience with CS&A Insurance has been unbelievably positive by any measure. They bring the experience, expertise, and market impact of the largest national firm. They are a true business partner, sincerely concerned with our success. Their intimate knowledge of our operation and customer service is unmatched in the industry.”

THOMAS

“We have done business with CS&A Insurance for almost a decade and couldn’t be happier. The integrity that comes from their company is second to none. They have handled everything from worker’s compensation, health insurance, to a total building fire loss claim. They have always put us first!”

MARTY

“The reason we switched to CS&A Insurance is because of their personalized service. They took the time to get to know us and our company’s needs. The personal service is very important to us and that is why we switched to CS&A.”

TSI CONSTRUCTION, LLC

“As a business owner, it is critical to know that your business is protected in all aspects.  CS&A (Chappell, Smith & Associates) has been our agent for years and is not only one of the most honorable companies I know but they go above and beyond year after year to deliver impeccable service.  They are always available and have the best interest of my company as their priority.”

JIM

“I’ve enjoyed growing a business relationship with CS&A Insurance over the past several years, even prior to doing business with them. It’s very important to me to have CS&A (Chappell, Smith & Associates) as an extension of our management team; it’s a critical component of our company. I’m old school when it comes to doing business. I’m very loyal, and I expect the same level of respect in return.”

PAT AND CONNIE

“CS&A Insurance has exceeded our expectations from an insurance company. First, they understand our company’s needs and ensure we are properly protected. Second, they go above and beyond to make sure our company understands the process of filing a claim. We highly recommend CS&A (Chappell, Smith & Associates). You will not be disappointed.”

LIBERTY CONSTRUCTION GROUP

“We’ve being doing business with CS&A (Chappell, Smith & Associates) for 20 years. Their customer service and attention to detail is second to none. If you don’t have a personal relationship with your insurance company, you’re doing yourself and your company a disservice.”

BILL

“We, at Townsend Foods have been using CS&A Insurance since 2006 and highly recommend them for ALL of your Insurance needs! It took them years to lure us away from the local insurance company we had been using for 12 years straight. We not only enhanced our coverage but were able to maintain a competitive rate. We have never once regretted our decision to switch companies.”

SHEENA AND BECKY

“We chose to do business with CS&A Insurance because of their personal relationship and knowledge of our business. They are familiar with the Little Caesars industry. They were able to explain our policies so that we could understand them and feel comfortable our purchase.”

“We have had a great experience working with CS&A Insurance. Working with their team has made dealing with any insurance issues easy, so we can focus on the operations of our business and not have to worry.”